Troubleshoot

When a slide fails the quality check (QC), the laboratory scientist must diagnose the root cause and implement a corrective action immediately. The problem typically lies in one of three areas: the Reagents (chemistry), the Equipment (environment), or the Specimen (biology). The “Troubleshooting Matrix” guides this decision process

Reagent Troubleshooting

Chemistry issues usually manifest as poor staining, refractility, or background noise

  • Problem: Refractile (Shiny) Chromosomes
    • Cause: Water in the Fixative. Methanol is hygroscopic (absorbs water from air). “Old” fixative allows water to coat the chromosomes, acting as a barrier to the Giemsa stain
    • Correction: Prepare Fresh Fixative: (3:1 Methanol:Acetic Acid) immediately. Centrifuge the pellet and wash it 3 times with the new fixative until the pellet is pure white. Re-drop the slide
  • Problem: “Greasy” Background / Debris
    • Cause: Residual lipids or Red Blood Cell (RBC) membranes (hemoglobin). This creates a dirty film on the slide that obscures the chromosomes
    • Correction: More Washes. The pellet needs 2–3 more rounds of Fix/Spin/Aspirate. If the pellet is yellow/brown, it is not clean. It must be white
  • Problem: “Grey” Chromosomes (Low Contrast)
    • Cause: Slow Drying. If the fixative evaporates too slowly, the chromosomes flatten too much and lose their sharp edges
    • Correction: Increase the evaporation rate. Use a warmer slide surface or gently blow on the slide during drying

Equipment/Environmental Troubleshooting

Environmental issues affect the physical spread (tight vs. scattered)

  • Problem: Tight / Enclosed Metaphases
    • Cause: Low Humidity: (<30%) or Cold Drafts. The fixative dried before the cells could explode
    • Correction:
      • Artificial Humidity: Drop the cells onto a slide, then immediately hold it over a \(50^\circ\text{C}\) water bath (vapor) for 2–3 seconds (“huffing”)
      • Wet Slide Technique: Dip the slide in ice-cold water. Shake off excess. Drop the cells onto the thin film of water. This delays evaporation
  • Problem: Scattered / Broken Metaphases
    • Cause: High Humidity: (>60%). The cells absorbed too much water and burst violently
    • Correction:
      • Heat: Place the slide on a \(60^\circ\text{C}\) hot plate immediately after dropping
      • Dry Slide Technique: Ensure the slide is bone dry and warm before dropping. Do not use water vapor
  • Problem: Uneven Spreading (Rings)
    • Cause: Dirty Glass. Oil or dust on the slide prevents the drop from spreading circularly
    • Correction: Use pre-cleaned slides. Store slides in alcohol before use. Wipe slides with a lint-free tissue (Kimwipe) before dropping

Suboptimal Specimen Troubleshooting

Some specimens are biologically difficult (low cellularity, necrotic). We cannot change the biology, so we adapt the technique

  • Problem: Low Cell Count (Sparse)
    • Cause: Poor culture growth (e.g., hypocellular marrow). Finding cells is tedious
    • Correction: Concentrate the Pellet. Remove all supernatant until only the tiny pellet remains. Resuspend in a single drop of fixative. Drop this entire concentrated drop onto a small area of the slide (\(10\times10\text{ mm}\)) rather than the whole slide. This creates a “dense spot” for the analyst to focus on
  • Problem: Clotted / “Sticky” Pellet
    • Cause: Dead cells (DNA release) or fibrin clumps make the pellet gooey. It won’t pipette
    • Correction: The “flick” technique.: Vortex the tube vigorously. If large clumps remain, allow them to settle for 5 seconds, then pipette the supernatant (which contains the single cells) from the top of the fluid, avoiding the heavy junk at the bottom
  • Problem: Heavy RBC Contamination (Bloody Pellet)
    • Cause: Hypotonic shock failed to lyse all RBCs
    • Correction: Carnoy’s Wash.: The acetic acid in the fixative is also a lysing agent. Perform multiple washes with fresh fixative. The acid will eventually dissolve the RBC membranes, clearing the pellet

Documenting the Fix

Troubleshooting is not random; it is documented. If a case requires “Rescue Dropping,” the laboratory scientist notes the method used (e.g., “Dropped on wet slide due to low humidity”) in the batch record. This helps standardize the process for future shifts